Cleanwins Terms and Conditions

Welcome to Cleanwins! We are committed to providing you with a secure and enjoyable online gaming experience. These Terms and Conditions govern your use of our casino services, and by registering or playing at Cleanwins Casino, you agree to be bound by these terms. We operate under the jurisdiction of the Union of Comoros and maintain the highest standards of responsible gaming.

Acceptance of Terms

By accessing our website at cleanwins.com or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. At CleanWins Casino, we reserve the right to modify these terms at any time without prior notice. Your continued use of our services constitutes acceptance of any changes to these terms.

Eligibility Requirements

To register and play at Cleanwins, you must meet the following requirements:

• Be at least 18 years of age or the legal gambling age in your jurisdiction
• Provide accurate and complete registration information
• Reside in a jurisdiction where online gambling is legal
• Not be a resident of any restricted territories as outlined in our policy
• Have the legal capacity to enter into binding agreements

Account Registration and Security

When you register at CleanWins Casino, you must provide truthful and accurate information. We require you to maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use. You are responsible for all activities that occur under your account, and we reserve the right to suspend or terminate accounts that violate our terms.

Account Verification

We may request verification documents at any time to confirm your identity and ensure compliance with anti-money laundering regulations. At Cleanwins Casino, we take security seriously and may require additional documentation before processing withdrawals. Failure to provide requested verification may result in account suspension or closure.

Deposits and Withdrawals

Our CleanWins platform supports multiple payment methods including Visa, Mastercard, cryptocurrency, and e-wallets. The minimum deposit and withdrawal amount is £20, and we process transactions in various currencies including GBP, EUR, USD, and cryptocurrency options. Withdrawal limits apply as follows:

• Up to £5,000 per 7-day period
• Up to £15,000 per 30-day period
• Higher limits may apply for VIP members
• Multiple withdrawals within 30 days may incur fees up to 8%

Processing Times

At Cleanwins, we strive to process withdrawals efficiently. Cryptocurrency withdrawals are typically instant to 24 hours, while card and bank transfers may take 1-7 business days. We reserve the right to conduct additional security checks which may extend processing times.

Bonuses and Promotions

Our CleanWins Casino offers various bonuses including our Welcome Slot Bonus of 200% up to £2,000 plus 200 free spins. All bonuses are subject to specific terms and conditions, including wagering requirements and game restrictions. You must use bonus code WELCOME2000 when making your first deposit to qualify for our welcome offer.

Wagering Requirements

Bonuses at Cleanwins Casino carry a 40x wagering requirement on the combined bonus and deposit amount. You have 10 days to complete wagering requirements, and different games contribute differently toward meeting these requirements. Slots contribute 100%, while table games and live casino games may contribute less or be excluded entirely.

Game Rules and Fairness

At CleanWins, we use certified random number generators to ensure fair gameplay across our 2,000+ games. We partner with reputable providers including Pragmatic Play, NetEnt, and Microgaming to deliver authentic gaming experiences. Maximum bet limits apply when playing with bonus funds, typically £5 or 5% of the bonus amount, whichever is lower.

Responsible Gaming

We are committed to promoting responsible gaming at Cleanwins Casino. You can set deposit limits, session time limits, and self-exclusion periods through your account settings. If you feel your gaming is becoming problematic, please contact our support team at support@cleanwins.com for assistance and resources.

Prohibited Activities

The following activities are strictly prohibited at CleanWins Casino:

• Creating multiple accounts
• Using automated software or bots
• Attempting to manipulate games or exploit system vulnerabilities
• Money laundering or fraudulent activities
• Sharing account credentials with third parties
• Playing from restricted jurisdictions

Limitation of Liability

Our liability to you is limited to the amount of funds in your account balance at the time of any dispute. Cleanwins Casino shall not be liable for indirect, consequential, or punitive damages arising from your use of our services. We operate our platform "as is" and make no warranties regarding uninterrupted service availability.

Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy and applicable data protection laws. At CleanWins, we implement appropriate security measures to protect your information and will never share your data with unauthorized third parties without your consent.

Dispute Resolution

Any disputes arising from your use of Cleanwins Casino services will be governed by the laws of the Union of Comoros. We encourage you to contact our customer support team first to resolve any issues. Our support team is available 24/7 via live chat and email to assist with any concerns.

Contact Information

If you have questions about these Terms and Conditions or need assistance with your CleanWins Casino account, please contact us at support@cleanwins.com. Our dedicated support team is committed to providing prompt and helpful assistance to ensure your gaming experience meets your expectations.